What is RealTime Clinic?
We use an application called spruce which allows Dr. Reynes and Christina Butler Wellness coach to be able to see patients anywhere at any time.
Do I talk to Dr. Reynes or someone else.?
YES you can schedule a visit with Dr. Reynes .
Are online visits appropriate for every medical condition?
Online visits are ideal for non-emergency healthcare needs like following up on a chronic condition or discussing test results. Online visits are only available for existing patients who have seen Dr. Reynes in the past year. Online visits are not always appropriate and you may require an “in-office” exam.
Can I use RealTime Clinic when I’m traveling?
Yes, you can use RealTime Clinic anywhere in the world where you have access to the Internet via a PC/laptop, tablet, or smartphone.
Is my personal information kept safe and private?
RealTime Clinic video chat is HIPAA compliant in two ways 1) It protects data privacy in that all audio/video communication is securely encrypted and transmitted from point-to-point such that even RealTime Clinic does not have access to any identifiable health information that may be communicated.
2) RealTime Clinic is responsible for keeping all patient information secure and to immediately report any breach of personal health information.
Will my insurance company have access to health information shared with RealTime Clinic?
No, your health information is only shared between you and the healthcare provider you’ve selected.
I am an existing patient, how do I schedule an appointment?
You simply click the button below and go to the portal. Then look for the green box, click it then look for the blue "sign/up" box in the right upper-hand corner and click that.